As part of the upgrade to bring Gig broadband service to the community, your cable TV channels will need to be encrypted. As a cable TV subscriber, this will impact your service starting February 14, 2023.
Any television that is only connected to a Coax line will require an HD Digital Box.
The DTA will need to be exchanged for an HD Digital Box.
Every television connected to cable TV will require the HD Digital Box. When you visit the local Hope-Prescott Cable TV office with your DTA equipment, they will remove them from your account and assist with providing you boxes and remotes that include instructions for a self-install. A tutorial video will be available on our website and all cables and instructions provided at the time the equipment is picked up. A technician can come to your home for a Tech Assist fee of $29.95.
Starting February 14, 2023, as channels are encrypted, only televisions with the HD Digital Box will show the channels. By April 11, 2023, all channels will be encrypted. A schedule of the channels and the date they will be encrypted can be viewed by clicking the blue button above.
Refer to the tutorial video or pdf document above. All cables and instructions will also be provided at the time the equipment is picked up. A technician can come to your home for a Tech Assist fee of $29.95.
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